Terms of use

Who we are

When Death Happens (whendeathhappens.com, “the site”) is operated by Memorygram, Inc. (“Memorygram,” “we,” “us”), located at 3571 Far W Blvd, Austin, TX 78731. By using the site you agree to these terms.

General information, not advice

Everything here is general information to help you get your bearings. It is not legal, financial, tax, or medical advice, and it does not create a professional or advisory relationship. For decisions specific to your situation, consult a qualified professional in your area.

Accuracy

We work to keep this guidance correct and current, but laws and prices change and vary by location. We cannot guarantee that everything is complete, accurate, or up to date, and you are responsible for how you use the information here.

Affiliate links and partners

Some links on this site are affiliate links, which means we may earn a commission if you use them, at no extra cost to you. We link to other services — including Memorygram for creating a memorial, and at times to providers or partners for things like flowers, insurance, estate planning, identity protection, grief support, or keepsakes. We only include partners we would point a friend to, but we do not control and are not responsible for the content, products, pricing, or policies of any service we do not operate. Any purchase or agreement you make with a third party is between you and them.

No warranties

The site and everything on it are provided “as is” and “as available,” without warranties of any kind, whether express or implied, including any implied warranties of merchantability, fitness for a particular purpose, accuracy, or non-infringement. We do not warrant that the site will be uninterrupted, error-free, or secure. Some jurisdictions do not allow the exclusion of certain warranties, so parts of this section may not apply to you.

Limitation of liability

To the fullest extent permitted by law, Memorygram and its officers, employees, and agents will not be liable for any indirect, incidental, special, consequential, or punitive damages, or for any loss of data, profits, or goodwill, arising out of or relating to your use of (or inability to use) the site, the information on it, or any third-party service reached through it — whether based in contract, tort, or any other legal theory, and even if we have been advised of the possibility of such damages. To the extent any liability cannot be excluded, our total liability to you for all claims relating to the site will not exceed one hundred U.S. dollars ($100).

Indemnification

You agree to indemnify and hold harmless Memorygram and its officers, employees, and agents from any claims, damages, losses, liabilities, and expenses (including reasonable attorneys’ fees) arising out of your use of the site, your violation of these terms, or your violation of any law or the rights of any third party.

Governing law

These terms are governed by the laws of the State of Texas, without regard to its conflict-of-laws rules. You agree that any dispute relating to the site or these terms will be brought exclusively in the state or federal courts located in Austin, Texas, and you consent to their jurisdiction.

Changes

We may update these terms as the site evolves. Continued use after a change means you accept the updated terms.

Contact

Questions about these terms? Reach us at hello@memorygram.com.